It’s normal to have a lot of questions, and ILSC is here to help! We’re happy to share the latest entry in our IELTS FAQ Series, where you’ll find the answers you’re looking for about the IELTS registration process.
Registering for the IELTS Test – Part 2
Question 1: What is the deadline to cancel my IELTS Test and receive a refund?
You can receive a full refund if you submit a refund request more than 5 weeks before your test date
For example: if your test date is April 29, then you must submit your refund request to your test centre before March 25.
You must use the official request for a refund or test date transfer form
There are no refunds if you cancel your test less than five weeks before your IELTS Test date.
However, you may submit a request to transfer your test date, which may be approved at the discretion of the Centre according to availability and other factors. A fee of up to 25% of the test fee applies to all registration transfers.
For IELTS Test Centres in the USA, a $55 administrative fee is charged for all refunds and registration transfers.
Please contact your IELTS Test Centre for details about transferring your registration to another test date.
Question 2: What if I am sick on the day of the IELTS Test?
Even if you are sick, there are no refunds within five weeks of your scheduled IELTS Test and candidates should make every effort to be present the day of their test.
However, if there is an extraordinary circumstance that falls under ILSC’s IELTS Test Refund or Test Date Transfer Policy, it may be possible to refund or transfer your test.
The following “serious causes” are eligible for refunds or test date transfer (with fees):
- Illness — e.g. hospital admission, serious injury or illness (does not include minor illness such as a mild cold)
- Loss or bereavement — death of a close family member
- Hardship/trauma — victim of crime, victim of a traffic accident
- Military service
An original doctor’s notes or police reports will be required to receive a refund or transfer for an absence on the day of your scheduled IELTS Test.
Question 3: What is the reputation of the IELTS Test?
The IELTS Test can be a significant investment of time and money for many candidates, but the IELTS test is recognized worldwide, and has a strong reputation that make it worth the effort and investment. The IELTS test is widely accepted by governments, employers, and academic institutions. The IELTS test is relied upon because of the quality and reliability of test results, and also the firm policies in place to discourage tardiness, cheating, and absenteeism.